Defense Travel System: an analysis of the system's reservation module

Abstract

The purpose of this project is to determine if the DTS reservation module is in compliance based with the standards set by the DOD. By examining flights given in DTS and comparing them to a commercial online travel company (Expedia) will determine whether the implementation of ITA software in 2007, as part of the renovation process is effective and that the reservation module currently meeting standards. Another purpose is to determine if the system has improved since the GAO's audit report in 2006 was issued. Ultimately, the study will determine if further improvements need to be done with the new procedures in place and what part of the system's reservations module needs to be addressed. The scope will include: a background of the defense travel system, GAO audits on the system's inadequacy, an analysis of flights information found in the defense travel system reservation module compared to flights information found in one of top commercial travel companies, Expedia, and an analysis of flights displayed in the defense travel system and if the flights are properly displayed in accordance with set standards.