Publication:
An analysis of the concurrent certification program at Fleet Readiness Center Southwest

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Authors
Gulick, Stephen K.
Stahl, Scott D.
Larsen, Jayson C.
Subjects
Fleet Readiness Center Southwest
ConCert
Concurrent Certification
Quality Assurance
Advisors
Euske, Kenneth J.
Jones, Becky
Date of Issue
2009-12
Date
December 2009
Publisher
Monterey, California. Naval Postgraduate School
Language
Abstract
The purpose of this MBA Project was to answer the question of whether or not the Concurrent Certification (ConCert) program is working successfully on the E-2/C-2 aircraft production line. This study also determines if the ConCert program improves "quality at the source" and if it should be rolled out to other Fleet Readiness Center Southwest (FRCSW) product lines. Data from FRCSW E-2/C-2 production line was analyzed. The data included the number of Discrepancy Work Orders (DWO) created, number of Maintenance Action Forms (MAF) created, number of Functional Check Flights (FCF), and number of Aircraft Inspection Discrepancy Reports (AIDR) received from customers. Critical areas examined were the number of defects discovered in the hangar, the number of defects that were not discovered until the aircraft arrived on the test line, and the number of defects that made it to the customer. The analysis of the data revealed that ConCert appears to effectively perform the quality verification function. Furthermore, the data shows that quality has improved; however, the source of the improvement cannot be linked solely to ConCert.
Type
Description
MBA Professional Report
Department
Business Administration
Identifiers
NPS Report Number
Sponsors
Funder
Format
xx, 75 p.
28 cm.
Citation
Distribution Statement
Approved for public release; distribution is unlimited.
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