Contract specialist turnover rate and contract management maturity in the National Capital Region Contracting Center: an analysis
Jeffers, Dina T.
Rendon, Rene G.
Sears, George A.
MetadataShow full item record
The U.S. Army Contracting Command National Capital Region Contracting Center (ACC-NCRCC or NCRCC) incorporates the Army's Contracting Center of Excellence (CCE) and the U.S. Army Information Technology, E-Commerce and Commercial Contracting Center (ITEC4). CCE proveds contracting support to the Army Secretariat and the Army Staff. ITEC4 provides worldwide information technology contracting support and procures enterprise information technology support and equipment for Army and Department of Defense (DoD) activities (ACC, 2009, n.p.). The purpose of this research is to measure the turnover rate of the NCRCC's contract specialists, asses its contract management capability process maturity and determine if a relationship exists between the two. Research for this study consisted of collecting NCRCC contract specialist statistical data and qualifications from NCRCC Human Resources (HR) for the 12-month period observed and using it to calculate the turnover rate. The research also included deploying survey questions to the NCRCC workforce to assess its contract management process capability maturity.
Joint Applied Project
Showing items related by title, author, creator and subject.
Rendon, Rene G. (Emerald Group Publishing Limited, 2015);Purpose – The purpose of this paper is to present the results of contract management process maturity assessments in the US Navy using a process capability maturity model. The maturity model is used to benchmark an ...
Rendon, Rene G. (2010-06); NPS-GSBPP-10-017This research builds upon the emerging body of knowledge on contract management workforce competence and organizational process capability. In 2003, the Contract Management Maturity Model (CMMM) was first developed for the ...
Rendon, Rene G. (Monterey, California. Naval Postgraduate School, 2010-06-16); NPS-CM-10-154This research builds upon the emerging body of knowledge on contract management workforce competence and organizational process capability. In 2003, the Contract Management Maturity Model (CMMM) was first developed for ...