Feasibility study and cost benefit analysis of conference coordinating at the Naval Postgraduate School
Dotson, Angela S.
Oliver, Martin C.
Jones, Becky D.
Euske, Kenneth J.
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This project is a feasibility study and cost-benefit analysis of conference coordinating at the Naval Postgraduate School (NPS). The objective is to determine an effective conference-coordinating model based on current event planning techniques within commercial businesses and other universities. The project proposes and compares four possible solutions. Through conversations and observations with NPS faculty and staff experienced in conference-coordinating, we identify areas that present four main challenges. Our study focuses on the challenges faced within the following areas: facility scheduling, Morale, Welfare, and Recreation (MWR), personnel continuity, and funding. We use these four areas and their challenges as the metric to evaluate four possible solutions. The solutions consist of creating a website, creating an internal conference coordinator position(s), MWR conducting conference coordinating, and conducting conferences off site. The results from our research indicate that the most viable option for NPS is to first remedy the challenge of MWR customer service and counter the effects of their monopoly. MWR can accomplish this by creating an incentive pay structure, advertising the benefits of utilizing MWR services, and generally improving their reputation for customer service. Once that challenge is remedied, incorporating conference-coordinating responsibilities within MWR becomes the most feasible and natural option and can best resolve the other three challenges.
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