An assessment of the New York State Enhanced Security Guard Training legislation and its efficacy on security officer preparedness
Scollan, Thomas J.
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This thesis analyzes the results of a survey instrument administered to a random sample of New York City security officers in order to understand the relationship between job training and turnover and, in turn, the effect of high turnover on the preparedness and effectiveness of that population in performing its duties. Replicating a 2004 survey sponsored by the New York City Public Advocate Office, which exposed poor training and rampant turnover among security guards and resulted in the August 2005 New York State Enhanced Security Guard Training legislation, this thesis seeks to determine changes in and correlations among those phenomena by employing bivariate analysis, independent t-test, and Cronbach's Alpha methods. The data analysis reveals correlations between employment conditions--including training and advancement opportunities--and retention, and thus contributes to the discourse surrounding the role of private-sector and nonsworn personnel in the Homeland Security Enterprise.
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