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dc.contributor.advisorHocevar, Susan P.
dc.contributor.advisorCuskey, Jeffrey R.
dc.contributor.authorHannon, Timothy E.
dc.date.accessioned2012-03-14T17:31:05Z
dc.date.available2012-03-14T17:31:05Z
dc.date.issued2004-12
dc.identifier.urihttp://hdl.handle.net/10945/1261
dc.description.abstractThe purpose of a United States Army Directorate of Contracting (DOC) is to award or execute contracts for supplies or services and perform post-award contract administration functions for the Army installation and Army units stationed at the installation. The DOC accomplishes its purpose within the context of the Federal Acquisition System's Vision, which is to deliver on a timely basis the best value product or service to the customer, while maintaining the public's trust and fulfilling public policy objectives. A DOC must consider many external stakeholders to achieve its purpose. The basic premise of this thesis research is to improve a DOC's organizational effectiveness through the examination of its external environment, particularly, external stakeholders. The concept of stakeholder management concentrates on an organization's need to consider its relationships with specific stakeholder groups. An organization's ability to satisfy the desires of key stakeholders, meeting the stakeholders' criteria, is the key to an effective organization. Data were gathered from 15 government stakeholders and 14 contractors using a questionnaire that addressed such questions as: What are your organizations expectations and requirements of the DOC? How well did the DOC meet your needs and expectations? Does your organization control a resource needed by the DOC? The thesis summarizes findings and provides recommendations. The overall benefit of this thesis research is improved environmental awareness, which enables the DOC to become more effective in achieving its mission and meeting the desires of its external stakeholders.en_US
dc.description.urihttp://archive.org/details/anexternalstakeh109451261
dc.format.extentxx, 159 p. ;en_US
dc.publisherMonterey, California. Naval Postgraduate Schoolen_US
dc.rightsThis publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.en_US
dc.subject.lcshOrganizational effectivenessen_US
dc.subject.lcshPublic contractsen_US
dc.subject.lcshUnited Statesen_US
dc.titleAn external stakeholder analysis of a United States Army Directorate of Contractingen_US
dc.typeThesisen_US
dc.contributor.corporateNaval Postgraduate School (U.S.).
dc.contributor.schoolGraduate School of Business and Public Policy (GSBPP)
dc.subject.authorOrganizational Effectivenessen_US
dc.subject.authorExternal Environment of an Organizationen_US
dc.subject.authorStakeholder Questionnaireen_US
dc.subject.authorExternal Stakeholder Analysisen_US
dc.subject.authorStakeholder Managementen_US
dc.subject.authorContractingen_US
dc.description.serviceMajor, United States Armyen_US
etd.thesisdegree.nameM.S. in Managementen_US
etd.thesisdegree.levelMastersen_US
etd.thesisdegree.disciplineManagementen_US
etd.thesisdegree.grantorNaval Postgraduate Schoolen_US
dc.description.distributionstatementApproved for public release; distribution is unlimited.


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