Usability evaluation of the aviation command safety assessment Web-based questionnaire
Williams, Thomas G.
Ciavarelli, Anthony P.
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Computer software has taken an increasingly larger role in the U.S. Navy. It is used in nearly every facet on naval operations, from administrative chores to controlling complex weapons systems. Because the high cost of software and the potential for inadvertent misuse, it is important that software be easy to use and understand. This thesis explores the methods and techniques available for conducting software usability evaluations. Using what described in this thesis, actual software usability testing is done on a recently developed Web site. The Web site HTTP:SPITFIRE.AVSAFETY.NPS.NAVY.MIL evaluated in this study is designed to allow aviation units to complete a safety survey online. This thesis describes the usability test conducted on the Aviation Command Safety Assessment (ACSA) Web site and establishes a methodology that can be used on any future Navy Web site. The results of this usability test show that improvement can be made to the interface design and presentation of Web site material.
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