Rumors in Iraq a guide to winning hearts and minds
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Authors
Kelley, Stephanie R.
Subjects
Advisors
Russell, James
Guttieri, Karen
Date of Issue
2004-09
Date
Publisher
Monterey, CA; Naval Postgraduate School
Language
Abstract
This thesis proposes the study of rumor as a guide to the battle for hearts and minds in Iraq. It reviews existing rumor theory to identify how rumors function and what we can learn from them. Rumors often serve as a window into a community, and can provide valuable information for developing a campaign to assess, monitor, and gain the support necessary to defeat insurgents. This thesis employs two distinct typologies to analyze over ten months of rumors in Baghdad, Iraq. The motivation typology provides indications of Iraqi sentiment, and suggests unrelieved anxiety and fear is likely contributing to widespread hostility towards the US-led Coalition. Indications of unrealistic expectations are also evident, potentially contributing to hostility levels as they go unrealized. The subject typology identifies overarching concerns of the Iraqi people, and suggests there are specific fears inhibiting cooperation with US counterinsurgency efforts. This thesis then examines rumor remedies. Because they rely on effective communication skills, American and Arab cultural communication styles are contrasted and integrated into tailored remedies for Iraq. The findings in this thesis could assist Coalition information campaigns by alerting them to existing Iraqi perceptions so they can tailor messages to address significant concerns and fears.
Type
Thesis
Description
Series/Report No
Department
Organization
Naval Postgraduate School (U.S.)
Identifiers
NPS Report Number
Sponsors
Funder
Format
xii, 71 p. ;
Citation
Distribution Statement
Approved for public release; distribution is unlimited.
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.