Theses and Dissertations
Now showing items 1-1 of 1
An investigation into specifying service level agreements for provisioning cloud computing services
(Monterey, California. Naval Postgraduate School, 2012-12)
Within the U.S. Department of Defense (DoD), service level agreements are a widely used tool for acquiring enterprise-level information technology (IT) resources. In order to contain, if not reduce, the total cost of ...