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dc.contributor.advisorMorag, Nadav
dc.contributor.authorBushman, Edward
dc.dateSep-12
dc.date.accessioned2012-11-14T00:02:18Z
dc.date.available2012-11-14T00:02:18Z
dc.date.issued2012-09
dc.identifier.urihttp://hdl.handle.net/10945/17331
dc.description.abstractThe Incident Command System (ICS) resulted from the need for a new approach to the problem of managing wildfires in the early 1970s. The events of September 11, 2001, led to issuing of Homeland Security Presidential Directive (HSPD) 5 requiring agencies to adopt ICS as their incident management system. However, in events of national significance since then, internal communications have not performed well, causing numerous response problems. In addition, public information systems have failed to meet the communitys expectations and keep the public informed about the size, scope, and impact of the emergency. Three models of possible solutions for addressing the problem were assessed. Model 1 consists of expanding the Communications Unit within the Logistics Section. Model 2 expands and clearly defines the duties, roles and responsibilities of the Public Information Officer. Model 3 merges all communications functions into one section directly under the Incident Commander. Metrics were designed around the management characteristics of the ICS and were assessed utilizing a defined scale. The research found that the creation of the Communication Section would provide the most benefits towards improving communications. However, that model may be difficult to implement due to resistance to strategic change.en_US
dc.description.urihttp://archive.org/details/policyoptionstoa1094517331
dc.publisherMonterey, California. Naval Postgraduate Schoolen_US
dc.rightsCopyright is reserved by the copyright owner.en_US
dc.titlePolicy Options to Address Crucial Communication Gaps in the Incident Command Systemen_US
dc.typeThesisen_US
dc.contributor.secondreaderBercik, Roxanne
dc.contributor.departmentSecurity Studies
dc.subject.authorIncident Command Systemen_US
dc.subject.authorICSen_US
dc.subject.authorNational Incident Management Systemen_US
dc.subject.authorNIMSen_US
dc.subject.authorCommunicationsen_US
dc.description.serviceBattalion Chief, Los Angeles Fire Departmenten_US
etd.thesisdegree.nameMaster of Arts In Security Studies (Homeland Security And Defense)en_US
etd.thesisdegree.levelMastersen_US
etd.thesisdegree.disciplineSecurity Studies (Homeland Security And Defense)en_US
dc.description.distributionstatementApproved for public release; distribution is unlimited.


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