The Surface Warfare community's 360-degree feedback pilot program : a preliminary analysis and evaluation plan

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Authors
Williams, James M.
Subjects
Advisors
Hocevar, Susan
Crawford, Alice
Date of Issue
2005-06
Date
Publisher
Monterey, California. Naval Postgraduate School
Language
Abstract
The system known as 360-degree feedback, also called multi-source or multi-rater feedback, is a development program that provides a recipient with feedback from supervisors, peers, and subordinates. There is currently no institutionalized, Navywide 360-degree feedback program for leadership development. Due to widespread civilian acceptance and to the success of the 360-degree program for the Navy's flag officers, the 2004 Surface Warfare Commanders Conference recommended a pilot program for 360-degree feedback be tested on a portion of the Surface Warfare Officer community. Results of the pilot program will be used to inform decisions on implementation of a Navy-wide 360-degree feedback program. The objectives of this thesis were to review the research evidence in the literature on the effectiveness and best practices of 360-degree programs and to identify general program evaluation techniques. The thesis then presents a conceptual analysis of the Navy pilot program and makes recommendations for modifications to the program based on comparisons with empirical research evidence and identified best practices of 360-degree programs. The thesis concludes by developing some guidelines and recommendations for a program evaluation plan that can be used to assess or revise the pilot program during and after its implementation.
Type
Thesis
Description
Series/Report No
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Organization
Naval Postgraduate School (U.S.).
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NPS Report Number
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Format
x, 75 p. : ill. ;
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Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.
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