Software quality assurance and the fleet material support environment.
Harrington, Joseph H. Jr.
Lyons, Norm R.
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This thesis investigates the trends of thought and actual practices of commercial computer companies in the area of software quality assurance. This is done to see if any of these practices should be utilized in the Fleet Material Support Office (FSSO) environment. This was accomplished by personal interview of software quality assurance personnel in a few randomly selected computer companies and comparing their quality assurance programs to that of FMSO. The following companies were selected: 1. International Business Machines (IBM) Corporation, 2. TRW Incorporated, 3. Hewlett Packard Company, 4. Amdahl Corporation, 5. Software Research Associates (SRA). Results indicate that the greatest differences between the commercial world and the FSSO environment are in management's view of what role or function a quality assurance group should take, staff as compared to line, and this group's interface with the software design and development personnel.
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