Decision support systems for the commercial aviation industry
Chow, Edward Y. H.
Lyons, Norman R.
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This thesis is a case study of incidents involved in commercial aviation communication errors. The case studies were compiled by NASA's Aviation Safety Reporting System (ASRS) . Human error due to: retroactive interference (prior input) , reductive coding (multiple input) , psychological refractory phase (misinterpreted input) , inferential shortcomings (assumption) and the role leadership and crew coordination play are elements of cause portrayed in these case studies. The application of a decision support system into the cockpit environment will be presented by using descriptions of support systems currently being implemented on Boeing's new 757 and 767 jet airliners. Forecasts of future DSS research and development will also be discussed.
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