An organizational behavior view of Department of the Army (DA) comptrollership

Abstract

The purpose of the thesis is twofold: First, identify and rank in order of importance the specific organizational behavior deficiencies of junior level Department of the Army (DA) comptrollers and develop an addendum to a proposed practical comptrollership course (PCC) in order to alleviate the deficiencies. Second, test the validity of the Pledger (1980) comptrollership model for use within the DA. The Pledger comptrollership model is designed to aid comptrollers in analyzing their organizations in terms of technology and structure, leadership, and decision-making. Based on the analytical results the comptrollers could then take appropriate courses of action. Data obtained from a questionnaire sent to DA comptrollers verified the existence of deficiencies in eight major organizational behavior areas and the validity of the Pledger comptrollership model. Based on the data analysis the authors recommend that the DA should adopt and institute the 24 hour proposed PCC addendum and adopt the Pledger comptrollership model for use within the comptrollership community to facilitate the job orientation process.