Performance evaluation methods for Army finance and accounting offices
Fleumer, Albert M.
Urrutia, Michael B.
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This thesis describes the Department of the Army (DA) Financial Management Quality Assurance Program, the Finance Information Network Evaluation System and the Finance and Accounting Monthly Operations Report System. Sample performance data from Finance and Accounting Offices (FAOs) are used to develop methodologies for identifying substandard performance; to determine the effect of the (DA) Quality Assurance assistance visits on FAO performance; and to develop a current profile of the performances of the various DA FAOs in regards to the Joint Uniform Military Pay Systems (JUMPS). Additionally, recommendations for improvement of the DA Financial Management Quality Assurance Program are presented. Two of these recommendations involve how to develop DA and major command historical performance standards, and ways to identify substandard performances by FAOs.
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