Publication:
A simulation model for multi-channel, time-dependent queuing systems and an application to test and evaluate an analytical model of the U.S. Army Acute Minor Illness Clinics.

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Authors
Culmer, Bruce Byron
Subjects
Advisors
Butterworth, R.W.
Date of Issue
1975
Date
September 1974
Publisher
Naval Postgraduate School
Language
en_US
Abstract
Many organizations exist within the Department of Defense which exhibit the properties of multi-channel, time-dependent queueing systems. One such system is the Army's Acute Minor Illness Clinic (AMIC) . Models of this system can be developed to determine optimum staffing levels and to upgrade the quality of service provided. This study developed a time-dependent simulation program which was applied to a two queue, multi-channel queueing system. In particular, this model was designed to test and evaluate the results of an analytical model of the AMIC. The results of both of these models are compared to a second simulation program which more closely models the AMIC in order to measure the significant differences between it and the two other models.
Type
Thesis
Description
Series/Report No
Department
Department of Operations Research
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NPS Report Number
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Citation
Distribution Statement
Approved for public release; distribution is unlimited.
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.
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