Multi-crewing USCG cutters--how and why.
Eccles, Robert C.
Haag, Ernest V.
Roberts, Benjamin J.
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The historical research conducted for this paper found operational and economic advantages, ranging from slight to significant, in favor of multi-crewed vessels when compared to similar single-crewed vessels. In spite of these findings, nearly all USCG multi-crewing efforts have ultimately been abandoned. A survey of upper echelon officers in a position to most directly impact on the administration of multi-crewed vessels was conducted, and it was determined that most respondents had erroneous, negative perceptions about the levels of efficiency, productivity, maintenance, and morale that could be expected aboard such units. Interviews with crewmembers from dual-crewed vessels revealed an organizational approach to implementation of the concept that was vague and inconsistent. The research concludes by declaring that r.ulti-crewed organizations have not yet had the opportunity to display their full performance potential due to organizational, leadership, and communications shortcomings. Organization Development oriented recommendations are offered to help alleviate these problems.
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