Anchoring-and-adjustment in software project management: an experimental investigation
Costello, Timothy P.
Abdel-Hamid, Tarek K.
MetadataShow full item record
Software project development continues to be characterized by cost overruns, late deliveries, poor reliability and user dissatisfaction. The Systems Dynamics Model of Software Project Management is a quantitative model of software project dynamics that is attempting to gain some valuable insight into the managerial side of developing software systems. The objective of this thesis was to use the Systems Dynamics Model's gaming interface to investigate the cognitive heuristic anchoring-and-adjustment in dynamic decision environments, and its use in software project management. Specifically, subjects were provided with either a low or a high anchor condition to determine the effect on subject productivity estimation and project performance when confronted with dynamic decision making in software project management. The result show that subjects used anchoring to simplify decision making in the complex dynamic environment. There was evidence of bias introduced by the anchor, thereby causing dysfunctional performance.
RightsThis publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.
Showing items related by title, author, creator and subject.
Decision making heuristics and biases in software project management: an experimental investigation Ronan, Daniel (Monterey, California. Naval Postgraduate School, 1990-03);Software project development has been plagued with an infamous reputation for cost overruns, late deliveries, poor reliability and users' dissatisfaction. Much of this blame has been placed on the managerial side of software ...
Demir, Kadir Alpaslan (Monterey, California. Naval Postgraduate School, 2008-12);Evaluating, monitoring, and improving the effectiveness of project management can contribute to successful acquisition of software systems. In this dissertation, we introduce a quantitative metric for gauging the effectiveness ...
Abdel-Hamid, Tarek K.; Madnick, Stuart E. (MIT, 1988-02);The development of software systems has been marked by cost overruns, late deliveries, poor reliability, and users' dissatisfaction. The problems persist in spite of significant , advances in the software engineering field ...