DDG 51 operational evaluation: measures of workload from Combat Information Center communication patterns
Conlon, Thomas M.
Petho, Frank C.
Conner, George W.
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This thesis analyzes 2,700 verbal transmissions from an audio tap on DDG-51's CIC internal communication network during the ship's OPEVAL. The frequency and duration of these voice transmissions are analyzed to explore for systematic changes. these changes are associated with different workload levels and the levels of stress induced by eight simulated combat scenarios. The data shows that CIC team member communication patterns varied as a function of workload. The use of verbal communication patterns as unobtrusive, noninvasive measures of workload in operational settings is discussed and recommendations are made to further develop these measures.
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