A framework for selection of DSS development methodology.

Abstract

Researchers in the area of Decision Support Systems (DSS) have focused for years on development of a single methodology for the development of DSS. Recent literature in this area suggests there is no single accepted definition or set of characteristics for all DSS; decision features vary with every situation; and DSS development should be based on the salient characteristics of a decision situation and the environment in which it exists. This thesis proposes a broad approach, recognizing different decision features (technology levels, participants, structure, environmental factors, and construction approach) require different approaches. An individual should be able to select the appropriate methodology based on known characteristics of DSS as well as its development and usage environment.