Exploring the link between intrinsic motivation and quality
Christy, Steven M.
Thomas, Gail Fann
Thomas, Kenneth W.
MetadataShow full item record
This thesis proposes that it is workers' intrinsic motivation that leads them to produce quality work. It reviews two different types of evidence--"expert opinion" and empirical studies-- to attempt to evaluate a link between intrinsic motivation and work quality. The thesis reviews the works of Total Quality writers and behavioral scientists for any connection they might have made between intrinsic motivation and quality. the thesis then looks at the works of Deming and his followers in an attempt to establish a match between Deming's motivational assumptions and the four task rewards in the Thomas/Tymon model of intrinsic motivation: choice, competence, meaningfulness and progress. Based upon this analysis, it is proposed that the four Thomas/Tymon task rewards are a promising theoretical foundation for explaining the motivational basis of quality for workers in Total Quality organizations.
RightsThis publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.
Showing items related by title, author, creator and subject.
Megargel, Jeffrey W. (Monterey, California. Naval Postgraduate School, 2000-12);The focus of this research was to evaluate the intrinsic task motivation or "the positively valued experiences (Thomas & Velthouse, 1990) that cardholders and approving officials within the Marine Forces Reserve obtain ...
Thomas, Kenneth Wayne; Jansen, Erik. (Monterey, California. Naval Postgraduate School, 1996); NPS-SM-96-001In this report, prepared for the Eighth Quadrennial Review ofMilitary Compensation, intrinsic task motivation is related to selfmanagement, a set ofproblem solving behaviors corresponding to the requirements specified for ...
Hatton, Jay L. (Monterey, California. Naval Postgraduate School, 1993);This thesis proposes that a 'motivation gap' exists in current Total Quality Leadership (TQL) theory and training between knowing intrinsic motivation is important and knowing how to achieve it in the work place. The thesis ...