The Naval Plant Representative Office organization transition into the Defense Contract Management Command: impacts on customers

Abstract

Defense Management Review Decision 916 has resulted in the consolidation of al Service Plant Representative Offices into the newly created Defense Contract Management Command. This study focused on the impacts of this consolidation on Contract Administration support of Naval Air System Command customers. The results of surveys with Procuring Contracting Officer and Program Managers of the Naval Air Systems Command, Administrative Contracting Officers from four Defense Plant Representative Offices, and industry personnel from four defense contractor facilities are reported. It was concluded that the new Defense Plant Representative Offices are supporting the basic needs of Navy and industrial customers, but not as well as the previous Naval Plant Representative Offices had. Twelve recommendations are presented to correct the deficiencies identified.