Performance measurement systems : a best practices study.

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Author
Chachula, Sandra K.
Date
1992Advisor
Euske, Kenneth J.
Second Reader
NA
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The purpose of this cost management research was the
identification and analysis of internal performance measurement best practices which can serve as a benchmark for companies who seek to improve their performance measurement systems and competitiveness. The study used data that were previously collected from eleven diverse, high performing companies.
This study identified twenty-one characteristics of performance measurement systems across eleven companies and across levels of management. The twenty-one characteristics have previously been identified in the performance measurement literature as characteristics necessary for organizations to maintain their competitive edge. The study, therefore, is confirmatory.
The summary of performance measurement "best practices" identified in this study, then, can be used as a benchmark by organizations who seek to improve their performance measurement systems and their competitiveness.
Description
Distinguished Alumni Award Program author. CDR Sandra K. Chachula, USN (Ret) (Presented 1 Sept 06)
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