Performance measurement in the RAMP SMP facility.

Abstract

The Rapid Acquisition of Manufactured Parts (RAMP) program is a Navy initiative to address the problems of high cost, growing leadtime and diminishing sources for spare parts. RAMP addresses this by developing digital parts technical data and computer integrated manufacturing (CIM) capability within the Navy and integrating this capability into the Navy's supply and weapons acquisition systems. Management will require timely, accurate cost and operational data to evaluate the efficiency of the RAMP facility and its effectiveness in achieving program goals. Traditional accounting and performance measurement systems produce inadequate data in a CIM environment. This thesis derives objectives for the facility from program goals and proposes measurements to assess the achievement of these. The measurements emphasize flexibility, quality, efficiency and support of RAMP program goals.