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dc.contributor.advisorHaga, William J.
dc.contributor.authorMurphy, Robert P.
dc.contributor.authorDavis, Lorraine S.
dc.date.accessioned2013-01-23T21:56:29Z
dc.date.available2013-01-23T21:56:29Z
dc.date.issued1989
dc.identifier.urihttp://hdl.handle.net/10945/26161
dc.description.abstractIn the past, corporations justified investment in office automation (OA) by vague claims of increased productivity. Now, managers are reevaluating their productivity measurement systems in an effort to identify productivity gains resulting from OA. The purpose of this thesis is to present a methodology for determining the impact of OA on office productivity. This study examined the productivity of the Standard Automated Contracting System for Federal Agencies (SACONS), in a before/after quasi-experimental design that measured outputs (volume, quality of work), inputs (staff size, grade structure, overtime usage), and by-product social effects (morale, teamwork) using archival data. This framework, developed in a previous SACONS study, is used to analyze the strength of SACONS software. The results of this study were confounded by external events that adversely affected our results. Only the quality of work measure (Procurement Action Lead Time), which was reduced by 13 percent, showed a significant productivity gain. Further study of SACONS is necessary to determine its impact on office productivityen_US
dc.description.urihttp://archive.org/details/personalcomputer00murp
dc.format.extentixen_US
dc.language.isoen_US
dc.publisherMonterey, California. Naval Postgraduate Schoolen_US
dc.subject.lcshOffice practiceen_US
dc.titlePersonal computer use at Navy Field Activities: a productivity studyen_US
dc.typeThesisen_US
dc.contributor.secondreaderZambo
dc.contributor.corporateNA
dc.contributor.schoolNA
dc.contributor.departmentManagement
dc.subject.authorProductivity; office automation.en_US
dc.description.recognitionNAen_US
dc.description.serviceU.S. Navy (U.S.N.) authors.en_US
dc.identifier.oclcocm83629963
etd.thesisdegree.nameM.S. in Managementen_US
etd.thesisdegree.levelMastersen_US
etd.thesisdegree.disciplineManagementen_US
etd.thesisdegree.grantorNaval Postgraduate Schoolen_US


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