Use of aviation 3-M information outputs by organizational maintenance users

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Author
McCutcheon, David Alexander III
Date
1989-12Advisor
Haga, William J.
Second Reader
Trietsch, Dan
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Show full item recordAbstract
This thesis presents the results of a study concerning the use of information
outputs from the Aviation 3-M System by organizational level maintenance users.
Specifically examined are Naval Aviation Maintenance Support Office (NAMSO)
information reports, Naval Aviation Logistics Data Analysis (NALDA)
information outputs, and squadron-generated monthly 3-M summaries. A survey
using unstructured interviews with squadron data analysts and maintenance
managers was conducted to investigate how the information outputs are meeting
users' needs and in what capacity. A review of the Aviation 3-M System, the
information products derived and results of the survey are provided. It is shown
that such outputs have limited impact on decision making in organizational level
maintenance due to the time lag of 3-M data.
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This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.Collections
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