Applying Total Quality Leadership to an aviation squadron
Knighton, Edward L.
Melnick, Norbert F.
Hocevar, Susan Page
MetadataShow full item record
The implementation of Total Quality Leadership has been successful in several Department of Defense organizations. However, an aviation squadron provides an unique environment for the application of TQL. This thesis describes an adaptation of the NPRDC TQM process improvement model for a fleet squadron which includes the Shewart Cycle, customer supplier relationships, and mission deployment. Dr. W. Edwards Deming's 14 points are discussed in the context of the squadron environment. Continuous process improvement tools are explained and demonstrated using squadron examples.
Approved for public release; distribution is unlimited
Showing items related by title, author, creator and subject.
Vandzura, Mark A. (Monterey, California. Naval Postgraduate School, 1996-09);The P-3 community consists of 12 Active (effective Oct. 96) Maritime Patrol Aviation (MPA) squadrons which deploy to various parts of the world conducting numerous missions. Before deployment, each squadron undergoes a ...
Abbott, Benjamin P. (Monterey, California. Naval Postgraduate School, 2008-03);The threat of a large fleet engagement in the open ocean is currently over shadowed by the asymmetric challenges presented by state and non-state actors using the littorals for illicit purposes. Unlike traditional ...
Financial challenges and responsibilities in the management of the Navy Flying Hour Program at the squadron level Sarisen, Murat (Monterey California. Naval Postgraduate School, 2007-12);There have been numerous graduate research projects written about the Navy Flying Hour Program at the Department of Navy (DoN) level on down the chain of Command to the TYCOM level. But there is no research regarding the ...