Naval Postgraduate School
Strategic planning for DFAS-Cleveland expert systems
strategicplannin00schw.pdf (3.979Mb)Abstract
Managing expert system development is complicated by fear of the unknown -
a new technology and a new approach to problem solving. This thesis proposes a
scenario approach to expert system technology planning for the Defense Finance
and Accounting Service - Cleveland. The intuitive logic method used in this study
suggests four scenarios that would progressively take place over time. Ultimately,
the expert system technology at DFAS-Cleveland would move towards an open
system architecture environment. Expert systems would be run on a network of
distributed systems with micro-mainframe connectivity.
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