Information centers in the United States Army: movement to maturity through strategic planning
Horne, Jeffrey Clayton
Dolk, Daniel R.
Euske, Kenneth J.
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This thesis reports the results of research focused on US Army information centers and end-user computing management techniques. The effort is designed to provide insight into information center management, end-user computing, and Army information resource management. Models for managing the evolution of individual and organizational computing are presented in terms of their applicability to Army information management. Important conclusions of this research were; (1) Achieving the level of information integration desired by Army leaders will require the development of management controls that focus on directing the evolution of end-user computing, (2) The role of information centers in Army information management is poorly defined. Resolving this situation will be an important part of achieving an integrated environment, (3) End-user computing is a critical part of the information environment that has been virtually overlooked by information planners. Integrating this valuable resource into Army information plans will be critical in future plans.
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