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dc.contributor.advisorLamm, David V.
dc.contributor.authorBrown, William Andrew
dc.date1990
dc.date.accessioned2013-02-15T23:10:14Z
dc.date.available2013-02-15T23:10:14Z
dc.date.issued1990-12
dc.identifier.urihttp://hdl.handle.net/10945/27557
dc.descriptionApproved for public release; distribution unlimited.en_US
dc.description.abstractThis thesis research focused on the identification and characterization of the barriers which impede institutionalization of Total Quality Management (TQM) concepts in the Department of Defense (DoD) acquisition system. Barriers were identified and characterized by survey of public and private sector individuals knowledgeable about TQM and experienced in the DoD acquisition system. The quality philosophy described by DR. W. Edwards Deming was the primary foundation for analysis. Although many barriers were identified, the research analyzed the top six barriers identified by respondents. In order of precedence, they were: Management Willingness to Change, the Competition in Contracting Act of 1984, Congressional Oversight, DoD Acceptance and Inspection Procedures, Single Year Budgeting, and Management Mobility. Major conclusions were: (1) Institutionalization of TQM involves a cultural shift in how managers view leadership, (2) Barriers rooted in statute or regulation demand leadership's attention, (3) A prerequisite for command positions must include a profound understanding of total quality, (4) The political environment that influences the DoD acquisition system, also affects DoD's ability to institutionalize total quality, (5) Enhancement of Government customer and contractor supplier long term relationships is required if total quality is to be institutionalized within DoD.en_US
dc.description.urihttp://archive.org/details/astudyofbarriers1094527557
dc.format.extentvi, 114 p. ill.en_US
dc.languageen_US
dc.publisherMonterey, California: Naval Postgraduate Schoolen_US
dc.rightsThis publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. As such, it is in the public domain, and under the provisions of Title 17, United States Code, Section 105, may not be copyrighted.en_US
dc.subject.lcshTotal quality managementen_US
dc.subject.lcshManagement.en_US
dc.titleA study of the barriers to institutionalization of Total Quality Management (TQM) in the Department of Defense acquisition processen_US
dc.typeThesisen_US
dc.contributor.secondreaderMatsushima, Rodney
dc.contributor.corporateNaval Postgraduate School (U.S.)
dc.contributor.departmentAdministrative Sciences
dc.subject.authorTotal quality managementen_US
dc.subject.authorDoD Acquisition Systemen_US
dc.subject.authorbarriersen_US
dc.description.serviceLieutenant Commander, Supply Corps, United States Navyen_US
etd.thesisdegree.nameM.S. in Managementen_US
etd.thesisdegree.levelMastersen_US
etd.thesisdegree.disciplineManagementen_US
etd.thesisdegree.grantorNaval Postgraduate Schoolen_US


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