Evaluation of user information satisfaction of the Automated Quality of Care Evaluation Support System
evaluationofuser00boot.pdf (7.459Mb)Abstract
This thesis investigates the level of User Information Satisfaction of the Automated Quality of Care Evaluation Support System (AQCESS) and the Composite Health Care System (CHCS). A User Information Satisfaction questionnaire was administered to AQCESS users at Silas B. Hays (Army) Hospital, Fort Ord, California and the Naval Hospital, Pensacola, Florida. The findings from the AQCESS system are compared to the obtained from the CHCS system at Naval Hospital, Charleston, South Carolina. Significant differences in satisfaction between work groups were found. Overall, physicians were least satisfied and administrative personnel were the most satisfied of the groups.
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