Information needs assessment of the Patuxent River Naval Hospital
Kadowaki, Jay Akira.
Rowley, James L.
Short, William B.
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The Patuxent River Naval Hospital is examining methods to provide the highest quality and access to care at the lowest cost possible. To do this, a number of data or information needs must be identified. It is the purpose of this thesis to identify Patuxent River Naval Hospital's information needs. A research method was applied to capture these information needs. Interviews with key managers revealed a number of Critical Success Factors (CSF). These CSFs are: Access to Quality Care, Management of Financial Resources, Management of Physical Resources, and Management of Human Resources. Under each CSF, a number of functional needs were identified, with each being tied to a number of effectiveness measures. From these effectiveness measures, the information needs of the organization emerge. The identified information needs are then examined against the existing information systems capabilities. A frame work is developed for examining the information needs of the Patuxent River Naval Hospital. Many of the identified information needs do not exist in the current information systems and recommendations are provided on how to fill the gaps
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