Plain English techniques for writing manuals and a proposed DSS for basic instruction manual writing procedures.
Childs, Theresa J.
Suchan, James E.
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This thesis proposes a design for a DSS that will be used by the designers of instruction manuals for enlisted service members in the grades of E-l - E-5 in the Department of Defense (DoD) . The purpose of this proposed DSS is to help authors create manuals that will be easily comprehended by service members so they can quickly and effortlessly accomplish a task. Current research from the document design field and Plain English movement are reviewed to determine the best way to structure a written document whose sole purpose is adult instruction. The rules for creating the DSS are developed from this literature review.
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