A process for making on-going improvements for dispensing medication: using a TQM approach
Bosch, Bradley R.
MetadataShow full item record
This thesis is an examination of the workflow process of the outpatient pharmacy at Silas B. Hays Army Community Hospital and stresses a TQM approach to identify acceptable improvement strategies. Through the application of statistical, technical and managerial techniques, an analysis is made for determining more effective and efficient methods for dispensing medication to the medical beneficiaries of the Army's Fort Ord region. A detailed description of the outpatient pharmacy's operations define the parameters in which the operating manager's strategies must perform. This study is to facilitate the process for making on-going improvements and assist in creating a strategic integrating management system to achieve the goals of the hospital's administration and of the pharmacy department.
Approved for public release; distribution is unlimited
Showing items related by title, author, creator and subject.
Toward joint Medical Logistics 2010 and beyond: process innovation and redesign of Class VIII supply chain at a medical logistics company Augustitus, Mary A.; Stevenson, Sonja L. (Monterey, California. Naval Postgraduate School, 2000-12);The purpose of this thesis is to evaluate current Class VIII supply chain procedures at a U.S. Medical Logistics Company (Med Log Co), process map the "as is" baseline process and propose possible "to be" process redesign ...
Stone, Adam H. (Monterey, California: Naval Postgraduate School, 2014-09);The application of systems engineering methodologies to the creative process provides opportunities to improve the creative capabilities of individuals and organizations. Through creativity and systems engineering research, ...
Hatch, William Decker; Ohanian, Arthur J.; Simon, Cary A. (Monterey, California. Naval Postgraduate School, 2003); NPS-GSBPP-03-005The need for communication between an executive level staff and the end users of the manpower requirements determination process has never been greater. However, there is evidence that exterior (outside of the manpower ...