Quantitative measurement of automation: an assessment of APADE

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Author
Bates, Basil Belden
Mato, Nicholas K.K.
Date
1991-09Advisor
Haga, William J.
Second Reader
Gates, William
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Show full item recordAbstract
This study examined the productivity of the Automation of Procurement and
Accounting Data Entry (APADE) system, in a before/after quasi-experimental
design that measured outputs (workload, productivity), inputs (staff size, staff
grade structure, usuage of overtime), and by-product social effects (annual leave,
sick leave, and leave without pay) using archival data. While workload decreased ,
the procurement action lead time (PALT) decreased by 55% after APADE
implementation. This result was obtained as the size of the staff decreased and
overtime usuage declined sharply. The implementation ofAPADE streamlined the
document process significantly at the test site.
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