Use of information and manufacturing technologies as turnaround strategies
San Miguel, Joseph G.
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To compete successfully in the global environment, companies have been encouraged to implement information technology as well as other technologies. The premise is that better information will result and that this will lead to improved decision making. This research examines the planning and control of operations in three organizations. Each of these organizations in the computer industry faced serious pressure to improve or else. Operating managers responded by implementing networked computer systems, total quality management, just-in-time, electronic data interchange, and other information systems. Significant improvements in design, quality, manufacturing cycle times, inventory control, space utilization, and delivery were reported.... Management, Information technology, Manufacturing technology
NPS Report NumberNPS-AS-93-010
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