A case study of Magnavox as a model for Process Oriented Contract Administration Services (PROCAS) implementation
Shockley, Danny A.
Lamm, David V.
MetadataShow full item record
This thesis examines the implementation of the Process Oriented Contract Administration Services (PROCAS) program at Magnavox Electronic Systems Company in Fort Wayne, Indiana, one of the seven pilot sites for the program. PROCAS is a Defense Contract Management Command (DCMC) initiative designed to apply the tools of total quality management, including cross-functional teaming, continuous process improvement, and empowerment, to the contract administration process. PROCAS supports DCMC's performance based management philosophy, which strives to allocate resources based on assessed contractor risk. The study describes the development, objectives, and components of the PROCAS program. Implementation of PROCAS at Magnavox is analyzed to determine the factors that contributed to the success of the initiative. Barriers to implementation and problems with the implementation are identified and discussed. The benefits of PROCAS for both the Government and Magnavox are analyzed. The study concludes that the implementation was successful, and recommends continuing support of PROCAS by DCMC. Potential areas for expansion of the PROCAS philosophy are identified. The study shows the value of PROCAS in facilitating a total quality transformation of an organization, and in improving the efficiency and effectiveness of Government contract administration.
RightsThis publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.
Showing items related by title, author, creator and subject.
Rendon, Rene G. (Emerald Group Publishing Limited, 2015);Purpose – The purpose of this paper is to present the results of contract management process maturity assessments in the US Navy using a process capability maturity model. The maturity model is used to benchmark an ...
A model of contract administration for the Armed Forces of the Philippines (AFP) modernization program Taccad, Caesar C. (Monterey, California. Naval Postgraduate School, 1999-12);The purpose of this thesis is to determine and develop the appropriate system for the implementation and administration of contracts formulated under the Armed Forces of the Philippines (AFP) Modernization Program. In 1995, ...
Evaluation of the contract management process in the United nations for acquiring peacekeeping operations/services Shameem, Mohammad (Monterey, California. Naval Postgraduate SchoolGraduate School of Business and Public Policy, 2007); NPS-CM-07-043Over the years, the United Nations' (UN) peacekeeping operations have increased significantly. When a crisis develops in any part of the world, the UN is expected to respond. It examines the overall situation in order to ...