An analysis of engineering and technical services impact on maintenance throughput
Evered, Roger D.
Seiden, Neil E.
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The aim of this thesis is to assess the possible effect of engineering and technical services (also known as tech reps) on the maintenance throughput of aircraft components on automatic test equipment (test benches). Correlation techniques and multiple regression models, one for shore-based test equipment and one for afloat-based test equipment. are used to address the primary question asked in thi thesis: Can we measure the effect of Engineering and Technical Services on the throughput rate of aviation depot level repairable items serviced by automatic test equipment (ATE)? The analysis concludes that the effect of Engineering and Technical Services can be demonstrated both in the case of shorebased test benches, and ship-based test benches, although the results are not strong enough to base general conclusions. The study also demonstrated that the techniques of correlation and multiple regression were useful in indicating other relationships. Further research is recommended to more conclusively assess the effect of tech reps in the maintenance arena.
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