Relation between GDSS use and group task complexity : an experimental study
MetadataShow full item record
A laboratory experiment was conducted to explore the influence of GDSS on decision quality, decision time, and user satisfaction under different levels of group-task complexity. Fourty-eight groups each consisting of three members were assigned to four experimental treatments that differed in setting (non-GDSS or GDSS) and in group decision task complexity (low complexity or high). Data were obtained on the decision quality, decision time and participant satisfaction. The findings indicate that, compared to working in a non-GDSS setting, the particular GDSS setting used (i) was more effective in solving complex problems, (ii) required more time for a low complexity task but non a high-complexity task, and (iii) resulted in lower satisfaction for a low complexity task but a higher satisifaction for a high complexity task. These findings help identify what type of group problems are better suited for GDSS use.
Working papers of the Naval Postgraduate School Department of Administrative Sciences are preliminary materials circulated to stimulate discussion and critical comment. The views stated herein are the author's and not necessarily those of the Department of the Navy or the Naval Postgraduate School.Approved for public release; distribution is unlimited.
NPS Report NumberWorking Paper No. 89-09
Showing items related by title, author, creator and subject.
A simulation study of organizational decision making under conditions of uncertainty and ambiguity . Athens, Arthur J. (Monterey, California. Naval Postgraduate School, 1983);The usual frameworks applied to the analysis of military decision making describe the decision process according to the rational model. The assumptions inherent in this model. however, are not consistent with the reality ...
Giachetti, Ronald E. (Monterey, California. Naval Postgraduate School, 2014-03-18); NPS-AM-14-015; NPS-AM-14-015This research addresses the problem of how to (1) value architectural options that deliver capabilities to the warfighter not inherently measured in dollar values and (2) conduct a trade study of architectural options, ...
Shobe, Katharine K.; Wulfeck, Wally (2009-06);Military operations have all the trademarks of agile decision making due to the complexity, uncertainty, time constraints, high risk and ill-defined goals of the mission environment. Any discussion of the naval command ...