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dc.contributor.advisorRollins, John
dc.contributor.advisorGomez, Rodrigo Nieto
dc.contributor.authorSpicer, Tamara L.
dc.dateMar-13
dc.date.accessioned2013-05-08T20:42:46Z
dc.date.available2013-05-08T20:42:46Z
dc.date.issued2013-03
dc.identifier.urihttp://hdl.handle.net/10945/32903
dc.descriptionCHDS State/Localen_US
dc.description.abstractEmergency response agencies across the homeland security spectrum rely on their public information offices to leverage social media in support of citizens and response organizations during times of disaster. Do these public information practitioners have the guidance and tools necessary to represent their organizations effectively in times of emergency To answer this question, this thesis reviews social media policies at the local, state, federal and international emergency response agency levels, specifically looking at guidance provided for crisis communications social media use during and after a disaster. Case studies on the how social media are used during and after a disaster are studied from the various perspectives. Finally, this research examines additional considerations for social media and emergency response. The policy review and case studies find a disparity between what is expected of our emergency response agency communicators and the guidance provided to them to meet the needs of our citizens and organizations in a time of disaster. This gap between policy and action leaves room for miscommunication and inconsistencies that must be addressed. This thesis concludes with research analysis, addressing that information gap and provides a policy template for normal conditions and emergency response events.en_US
dc.description.urihttp://archive.org/details/beingsocialinteg1094532903
dc.publisherMonterey California. Naval Postgraduate Schoolen_US
dc.rightsCopyright is reserved by the copyright owner.en_US
dc.titleBEING SOCIAL: INTEGRATING SOCIAL MEDIA INTO PUBLIC INFORMATION SUPPORT TO EMERGENCY RESPONSEen_US
dc.contributor.departmentNational Security Affairs
dc.subject.authorSocial mediaen_US
dc.subject.authorpublic informationen_US
dc.subject.authoremergency responseen_US
dc.subject.authorcrisis communicationsen_US
dc.subject.authordisaster responseen_US
dc.subject.authorWeb 2.0en_US
dc.subject.authorsocial networken_US
dc.subject.authorbest practices for social mediaen_US
dc.subject.authorUshahidien_US
dc.subject.authorcrowdsourcingen_US
dc.subject.authortweeten_US
dc.subject.authorblogen_US
dc.description.serviceMajor, State Public Affairs Officer, Missouri National Guarden_US
etd.thesisdegree.nameMaster Of Arts In Security Studies (Homeland Defense And Security)en_US
etd.thesisdegree.levelMastersen_US
etd.thesisdegree.disciplineSecurity Studies (Homeland Defense And Security)en_US


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