A taxonomical structure for classifying the services procured by the Federal Government
91Dec_Allen.pdf (7.846Mb)Abstract
This thesis was an attempt to develop a taxonomical scheme that practitioners may employ in classifying services that are procured by the Federal Government along a continuum from procurements that are strategically complex. A secondary research objective was to determine what characteristics are appropriate for classifying services on a strategic basis. A literature review, expert interviews, and survey using 20 heterogeneous sample services were conducted to determine the relationship between characteristics and services. Cluster analysis was used to group services into categories with similar compositions of selected characteristics. A taxonomical structure was developed for classifying services into five categories. Potential benefits may arise via application to staffing and directing of procurement functions and refinement of procurement policy. Is is recommended that the taxonomical model resulting from this research be validated and refined through further use.
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