Resolving Wicked Problems Through Collaboration
collaboration09.pdf (2.177Mb)Abstract
Wicked problems (messes) are tangled social situations that are too costly to stay in and too intransigent to
get out of. Collaboration is essential to resolving them. This chapter examines five main ideas: (1) Messes
and wicked problems are the most difficult in a hierarchy of difficult problems.(2) Why mess resolution usually
involves disruptive innovation. (3) Why collaboration is essential and hard to achieve. (4) Collaboration is a
practice generated in six kinds of conversations. (5) Someone who understands the practice of collaboration
will find many information technology tools to help with the process: exchangers, coordinators, and games,
and can design better tools.
Description
Wicked problems yield to collaboration more than authoritarianism or competition. Significant new tools are available in the Internet to help. Included here with permission from IGI Global Publishers, from Handbook of Research on Socio-Technial Design and Social Networking Systems
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.Collections
Related items
Showing items related by title, author, creator and subject.
-
Strategies to build a trusted and collaborative information sharing system for state-level homeland security
(Monterey, California. Naval Postgraduate School, 2004-06);At all levels of government, strategies to prevent terrorism will rely on the development and distribution of actionable information. It is essential that the United States strengthen its capacity to gather, share, analyze ... -
Managing communications with experts in geographically distributed collaborative networks
(Monterey, California. Naval Postgraduate School, 2009-03);The idea of communication through collaboration is not new, however, the need to collaborate efficiently with subject matter experts has become essential towards establishing a competitive advantage among individuals, ... -
Homeland security collaboration : catch phrase or preeminent organizational construct?
(Monterey, California. Naval Postgraduate School, 2009-09);Since September 11, 2001, numerous documents have been produced by various governmental agencies, and the private sector, addressing homeland security issues. Many of these publications identify a need to create ...
