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Computer mediated social network approach to software support and maintenance

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Author
Vega, Carlos
Date
2010-06
Advisor
Denning, Peter J.
Auguston, Mikhail
Bordetsky, Alex
Pfeiffer, Karl
Whitcomb, Cliff
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Abstract
This research highlights the preliminary findings on the potential of computer mediated social networks. This research focused on social networks as an alternative method for support and maintenance of software intensive systems. The activities of the members of the discipline have impacted the support and maintenance practice. The computer mediated social network has attributes of a decision support system and other organized activities, but the potential is unknown and unmeasured. Our research provided empirical evidence that is a first step in defining the behavior and potential of a social network.
Description
Student Paper and Presentation
Rights
This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.
URI
http://hdl.handle.net/10945/35942
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