Publication:
Evaluating a Model of Team Collaboration via Analysis of Team Communications

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Authors
Hutchins, Susan G.
Bordetsky, Alex
Kendall, Tony
Maura Garrity
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Date of Issue
2007-06
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Monterey, California. Naval Postgraduate School
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Abstract
A model of team collaboration was developed that emphasizes the macro-cognitive processes entailed in collaboration and includes major processes that underlie this type of communication: (1) individual knowledge building, (2) developing knowledge inter-operability, (3) team shared understanding, and (4) developing team consensus. This paper describes research conducted to empirically validate this model. Team communications that transpired during two complex problem solving situations were coded using cognitive process definitions included in the model. Data was analyzed for three teams that conducted a Maritime Interdiction Operation (MIO) and four teams that engaged in air-warfare scenarios. MIO scenarios involve a boarding team that boards a suspect ship to search for contraband cargo (e.g. explosives, machinery) and possible terrorist suspects. Air-warfare scenarios involve identifying air contacts in the combat information center of an Aegis ship. The way the teamsí behavior on the two scenarios maps to the model of team collaboration is discussed.
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Presentation
Description
Human Factors and Ergonomics Society 51st Annual Meeting—2007
The article of record may be found at https://doi.org/10.1177/154193120705100456
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5 p.
Citation
Hutchins, Susan G., et al. "Evaluating a model of team collaboration via analysis of team communications." Proceedings of the Human Factors and Ergonomics Society Annual Meeting. Vol. 51. No. 4. Sage CA: Los Angeles, CA: SAGE Publications, 2007.
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Approved for public release; distribution is unlimited.
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