GSBPP Human Resources Center of Excellence (HRCOE) Brochure
Graduate School of Business and Public Policy, Operations Management for Healthcare Professionals
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This one-week course provides the foundational graduate-level knowledge of operations and logistics necessary to understand and improve health care logistics. Topics include Process Flow Analysis, Inventory Management Theory, Demand Management, Introduction to Forecasting and Introduction to Process Improvement techniques. Students will examine operations and logistics processes in a variety of settings, and learn analytical techniques to better understand and improve those processes. To demonstrate mastery of the concepts presented, students will develop and present a plan for process improvement of a VA logistics process.
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