An Analysis of the Maintenance Performance Measurement System for Lamps MK III Helicopter Squadrons

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Author
Fawcett, Richard Keyes
Date
1993-12Advisor
Wargo, Linda
Miguel, San, Joseph G.
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Show full item recordAbstract
With the current downsizing of the United States military and the defense budget, the
diminishing availability of resources has increased the focus on the need for effective management.
This thesis discusses several factors affecting performance improvement (effectiveness, efficiency,
quality, productivity, budgetability, quality of work life, and innovation) for LAMPS MK III
helicopter squadrons. Current non-financial measures for monitoring the performance of maintenance
are examined and evaluated. Alternative maintenance performance measures are described and
discussed. The alternative measures for which source data is available are analyzed. A new
performance measurement model, the Multi-Criteria Performance/Productivity Measurement
Technique, and the Objectives Matrix, is described and recommended for measuring LAMPS MK III
helicopter squadron maintenance performance.
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