An Analysis of the Maintenance Performance Measurement System for Lamps MK III Helicopter Squadrons

Abstract

With the current downsizing of the United States military and the defense budget, the diminishing availability of resources has increased the focus on the need for effective management. This thesis discusses several factors affecting performance improvement (effectiveness, efficiency, quality, productivity, budgetability, quality of work life, and innovation) for LAMPS MK III helicopter squadrons. Current non-financial measures for monitoring the performance of maintenance are examined and evaluated. Alternative maintenance performance measures are described and discussed. The alternative measures for which source data is available are analyzed. A new performance measurement model, the Multi-Criteria Performance/Productivity Measurement Technique, and the Objectives Matrix, is described and recommended for measuring LAMPS MK III helicopter squadron maintenance performance.