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Decision making heuristics and biases in software project management: an experimental investigation

dc.contributor.advisorAbdel-Hamid, Tarek K.
dc.contributor.authorRonan, Daniel
dc.dateMarch 1990
dc.date.accessioned2013-11-20T23:33:40Z
dc.date.available2013-11-20T23:33:40Z
dc.date.issued1990-03
dc.identifier.urihttp://hdl.handle.net/10945/37550
dc.description.abstractSoftware project development has been plagued with an infamous reputation for cost overruns, late deliveries, poor reliability and users' dissatisfaction. Much of this blame has been placed on the managerial side of software development. The Systems Dynamic Model of Software Project Management is a quantitative model of software project dynamics that is attempting to gain some valuable insight into the managerial side of developing software systems. The objective of this thesis is to use the Systems Dynamic Model's gaming interface to investigate managerial heuristic and biases in software project management. Specifically, three experiments were executed to determine the effect of anchoring on productivity estimation, the effect of poor cost estimation on staffing decisions and the effect of social loafing on a software project's staffing decisions, final cost and final duration.en_US
dc.description.urihttp://archive.org/details/decisionmakinghe1094537550
dc.language.isoen_US
dc.publisherMonterey, California. Naval Postgraduate Schoolen_US
dc.rightsThis publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.en_US
dc.subject.lcshComputer programmingen_US
dc.subject.lcshSoftwareen_US
dc.subject.lcshSoftware engineeringen_US
dc.titleDecision making heuristics and biases in software project management: an experimental investigationen_US
dc.typeThesisen_US
dc.contributor.secondreaderRoberts, Nancy C.
dc.contributor.corporateNaval Postgraduate School (U.S.)
dc.contributor.departmentDepartment of Administrative Sciences
dc.subject.authorHeuristicsen_US
dc.subject.authorbiasesen_US
dc.subject.authorsoftware project managementen_US
dc.subject.authoranchoringen_US
dc.subject.authorsocial loafingen_US
dc.description.serviceLieutenant, United States Coast Guarden_US
etd.thesisdegree.nameM.S. in Information Systemsen_US
etd.thesisdegree.levelMastersen_US
etd.thesisdegree.disciplineInformation Systemsen_US
etd.thesisdegree.grantorNaval Postgraduate Schoolen_US
dc.description.distributionstatementApproved for public release; distribution is unlimited.


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