Building Adaptive Organizations: A Bridge from Basic Research to Operational Exercises
Hess, Kathleen P.
Entin, Elliot E.
Hess, Stephen M.
Hutchins, Susan G.
Kemple, William G.
Kleinman, David L.
Hocevar, Susan P.
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Realizing the benefits of network-centric warfare—in terms of improved access to high-quality information, speed of command, and dominant application of forces—will require a synergy among three dimensions of change: Technology, force organization, and team processes. To achieve the potential advantages of new technological capabilities requires that we reexamine old rules of business and force-structures and recast them in ways that allow for increased flexibility and application of force where and when it is required. Experiments and exercises designed to explore alternative structures, processes, and the impacts of information technologies are complex, precisely because they force change in all three dimensions. The challenge of assessing the impacts of these changes in terms of individual, team, and overall organizational performance, are great. This paper describes an approach to dealing with the complexity of assessment described above through the application of “bridge” experiments that start with a blend of modeling and experimentation in the laboratory—to thoroughly explore core concepts and test new assessment ideas under controlled conditions—and scale to meet the challenges of field-level performance assessment by emphasizing those issues that proved to be performance drivers in the laboratory.
2000 Command and Control Research and Technology Symposium (CCRTS), June 11-13, 2000, Naval Postgraduate School, Monterey, CA
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