Evaluating Human Performance in Command and Control Environments
Hutchins, Susan G.
Kemple, William G.
Porter, Gary R.
Sovereign, Michael G.
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Performance assessment, in the broadest terms, includes the quantification of any human-system interaction which impacts the accomplishment of a mission. This chapter will cover the challenges inherent in developing measurement instruments and techniques for assessing perfor-mance in command and control settings based on experience from several major U.S. Navy research programs. The path by which a question of interest drives the development of a measurement instrument will be presented and examples of instruments that have been successful will be described. Measuring complex cognitive decisionmaking, the advantages and disadvantages of collecting various types of data, and lessons learned will also be discussed. Measurement instruments developed for the Adaptive Architectures for Command and Control program, and other current Navy research programs, will be used as examples.
1999 Command and Control Research and Technology Symposium (CCRTS), June 29 - July 1, 1999, U.S. Naval War College, Rhode IslandDocument includes abstract and extended summary.
RightsThis publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.
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