The Department of Defense's management of services acquisition: an empirical analysis

Abstract

The purpose of this MBA project is to determine how best to collect empirical data regarding the current state of services acquisition management of the installation level within the Department of Defense and conduct an initial analysis of collected data. The project designed a web-based, self-administered, cross-sectional survey using SurveyMonkey, a web-based survey engine. The survey's pilot test was conducted between mid-October and early November 2007 and obtained a 50 percent response rate. Of the respondents, 60 percent was Army, 20 percent was Marine Corps, and 20 percent Air Force. The pilot test captured valuable data which was analyzed; however improvements to the core survey maay generate a higher response rate and provide a clearer picture of the current state of services acquisition management at the installation level within the Department of Defense. The results of this project will support on-going research in the area of services acquisition management.